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Canada Post Strike – Service Update: Due to the uncertainty surrounding the current situation with Canada Post, we will be using alternate carriers. All shipments will be sent via Intelcom or FedEx

📦 Before you ship your alpha track detectors, review the instructions at the bottom of this page.

Order Support Contact

We strive to respond to all emails within 1 business day. Your inquiry is important to us, and we appreciate your patience. Count on our team for friendly and efficient customer service. We're dedicated to providing you with the assistance you need, whenever you need it. CONTACT US:


For product or purchase inquiries please email us by completing the form located in the bottom right section of this page


For general inquiries regarding radon and or mitigation, please email us at info@canadaradon.com


Before sending us a message, please check our FAQs in the bottom left corner of your screen you might find your answer right away. Thank you for choosing Canada Radon!

Important: Review Before Shipping Your Dosimeter

Returning Your Dosimeter — Checklist & New U.S. Customs Rules

Before returning your dosimeter, please review the SHIPME checklist to ensure everything is complete and accurate. Additionally, starting August 29, 2025, new U.S. customs requirements apply to parcels under $800. Our updated guide available here walks you through both the checklist and the new steps to avoid delays or issues with your return.